Is there a warranty on Quest products?

Yes, all Quest products come with a comprehensive warranty. The minimum warranty period is 12 months; some products even have a 24-month warranty. This warranty covers manufacturing faults or defects in the original product, ensuring your peace of mind.

How do I submit a return?

If you wish to return any of the items in your order, we’ll happily offer a refund within 30 days of your purchase, provided the item is in as new condition, which means unopened packaging, unused, and all tags and labels are attached. You can submit a return through your account page. Easy As!

Where do you ship to?

We’re pleased to offer free shipping on orders over $125 to most Australians from our Brisbane warehouse, with next-day shipping.

This covers:

  • Most of Queensland
  • Most of New South Wales
  • Australian Capital Territory
  • Greater Melbourne

For most regional areas in Victoria, South Australia, Tasmania and Perth, we charge a flat fee of $19.99 per order.
If you're outside these regions, we'll calculate the shipping cost at checkout. For orders under $125, the delivery cost will also be shown during checkout.

Where can I see your products in person? I'd like to touch and feel before purchasing.

We have dealers Australia wide. Check out the Find a Dealer page of our website to find your closest one.